Terms & Conditions


SiteMaker Design Services Terms & Conditions

1. Acceptance of Terms

1.1. SiteMaker Design Services is provided by SiteMaker Software Limited (the "Company"), which provides its services to you, subject to the following Terms and Conditions ("TACS") in addition to the standard TACS governing user of SiteMaker, which may be updated by the Company from time to time without notice to you.

2. Description of Service

2.1. SiteMaker Design Services is a SiteMaker Service offered by the Company for a one-off fee in addition to an ongoing subscription charge for a Member Site. Users of Design Services will accept the following conditions in addition to the standard TACS governing user of SiteMaker;

(a) SiteMaker Design Services is a bolt-on service and can only be purchased in addition to the Plus product. SiteMaker Design Services excludes the design and build of any Moonfruit ShopBuilder Product. The SiteMaker Design Service is a Beta Service (see paragraph 3.0)

(b) The Company will build up to five (5) pages of a Web Site for your approval. The Company will only start building your Web site once you have provided us with the content, data and any other materials and information that we request from you in order for us to provide the service. The Company will send you a confirmation email once it has received the assets needed to start building the Web site.

(c) The Company will send you a confirmation email once it has received the assets needed to start building the Web Site and the Web Site will be available for your review within seven (7) working days of the date of this confirmation email.

(d) The Company will offer two rounds of amendments (that are fair and reasonable) to your website within four weeks from the day that your Web Site is available for your review. An amendment means a request for small changes to your Web site, which may include but are not limited to content changes (i.e. spelling mistakes, changing font type and font colour), simple menu change and changing colors. Any amendments that you have requested to your Web site will be available for you to review within three (3) working days from the time of submission.

(e) The Company will offer you a full refund on the SiteMaker Design Service if you are not 100% satisfied with the SiteMaker Design Services and request the refund within 7 days of the final version of your Web site being live on the internet ("Satisfaction Guarantee Refund"). To request a Satisfaction Guarantee Refund, submit a query through the Moonfruit support page at http://www.moonfruit.com/submit-request

(f) PLEASE NOTE that any request for a Satisfaction Guarantee Refund will be treated as a cancellation of this Service. This means that we will also automatically cancel the subscription to Web site you purchased and any Domain Name that we have provided to you as part of the Website. Your Satisfaction Guarantee Refund will be a full refund for this Service and any amounts you have paid in relation to your Web site subscription. Notwithstanding paragraph 3.2. in the standard TACS governing user of SiteMaker, on cancellation under the Satisfaction Guarantee Refund, your Web site will not accessible and will automatically be locked, i.e. become inaccessible.

Unless otherwise stated the standard TACS governing user of SiteMaker apply to you whether you are a casual user of SiteMaker, a Member, a Site Leader or other user.

3.0. Beta Services

(a) The SiteMaker Design Services are provided as beta and as such provided "as is" and we do not make any promises of any kind in relation to them. We do not promise that the SiteMaker Design Services will be free from faults or defects and we will not be liable for any loss of, or corruption to, any data that you give to us or let us access about you ("Your Data"), that may happen due to your use of the SiteMaker Design Services. You agree that your use of the SiteMaker Design Services is at your own risk and that you have sole responsibility for protecting Your Data and any content that you provide to us when making any use of the SiteMaker Design Services. If any representations or guarantees apply to the SiteMaker Design Services by law, we exclude those as far as it is within our rights to do so.

(b) All the provisions of the Terms will apply to the SiteMaker Design Services in the same way as they apply to the Services.

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Company Info

Moonfruit is owned and operated by SiteMaker Software Ltd.

Address

SiteMaker Software Ltd
Suite 360
50 Eastcastle Street
London, England W1W 8EA

SiteMaker Software Limited is a UK company registered in England

Registered company number
3871424

VAT registration number
GB 765346017

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